OEM

Invotech Authorized

INVOTECH MEXICO aims to meet the demand of the replacement market through its AUTHORIZED OEMs for the Mexican territory.

To this end, we have developed and created a unique strategy to meet the market demand of our OEM clients.

Manufacturers using INVOTECH compressors

OEM Warranty Program

The purpose of this program is to support the normal operation of our compressors and ensure that our customers are satisfied with their choice of the INVOTECH scroll compressor.

Goals

Reduce maintenance and service costs

Reduce downtime

Transparency and traceability in warranty claims

Control

Benefits

DIGITAL CERTIFICATE

24 MONTH WARRANTY

48 HOUR DELIVERY

INVOTECH MÉXICO will process the warranty for all duly registered compressors through our website or mobile application.

Equipment registration and compressor warranty activation must be completed immediately as a condition of the INVOTECH scroll compressor warranty.

The process is mandatory after the equipment has been installed, registered and the warranty activated.

Warranty and activation approval certificate, which includes the commissioning sheet, will be issued once the equipment/compressor is installed.

Maintenance and service personnel will issue a warranty claim through our website or mobile application.

The claim is only for compressors registered under our warranty program.

INVOTECH will ship the compressor in question within 24 to 48 hours without prior approval. Prepaid freight by the end customer.

The damaged compressor must be sent to our laboratory center within a period of no more than 7 business days from the date of the claim.

For its validity, Invotech Mexico will carry out a laboratory test and diagnosis of the compressor to issue a warranty approval conclusion based on the laboratory test protocols of the "TEARDOWN" process.

The laboratory test consists of:

  • Physical inspection
  • Checking electrical parameters
  • Analysis of internal elements
  • Lubrication, compressor oil condition, condition signs
  • Laboratory information "Disassembly"

If the compressor is defective, INVOTECH MÉXICO will issue written approval of the warranty and the replaced compressor is issued at no additional cost. Otherwise, the warranty claim is rejected, INVOTECH MÉXICO will issue a written report indicating the results. As a result, the replaced compressor will be invoiced to the end customer, directly at a previously established compressor replacement cost based on their warranty claim.

OEM EQUIPMENT

12 month warranty on refrigeration equipment supplied with INVOTECH scroll compressor through the OEM equipment manufacturer. Applies exclusively to new equipment from the date of installation/integration.

12 months warranty covered directly by INVOTECH MEXICO.

Total Warranty: 24 months after installation.

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